Tinabuy
Refund Policy
The quality check is the moment where most problems can still be fixed.
Before shipping
If a quality check shows a defect, the intended workflow lets you request a replacement, a return or a refund.
After shipping
Once a parcel leaves the warehouse, resolution depends on the carrier and the nature of the issue.
Non-refundable
Service fees already incurred on completed work and shipping already paid may not be recoverable.
Content on this page describes the intended Tinabuy platform and uses demonstration data throughout.
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